Field Note

How to explain a bad comp plan without losing the room

Sooner or later you'll roll out a comp plan you wouldn't have written. The team will read it faster than you did, and they'll find the ugly parts first. Get there before they do.

Read it like a rep

Before the rollout, run the plan through Pay Check at 75%, 100% and 150% of quota for a typical rep on your team. Know what changed from last year in dollars: the rate, the accelerator, the cap, crediting and clawbacks.

Say what's good and what isn't

Start with whatever is actually better, if anything is. Then say plainly what got worse. Reps can handle a worse plan. What they can't handle is finding out on their own that you knew and didn't say.

Say what you pushed on

Tell them what you pushed back on, what you got, and what you didn't. Keep it short. You can be honest about it without criticizing your boss.

Help them plan around it

Show each rep what the plan pays for, and point their effort there. If the plan pays more for new logos than for expansion, their territory plan should say so. If there's a cap, tell them where it is before anybody gets near it.

Then stop

Take questions, answer what you can, find out what you can't, and follow up in writing. After that, stop reopening it in team meetings. Complaining about the plan every week doesn't change it, and it tells the team you've given up on it.

Try it

Pay Check shows what the plan pays a typical rep at 75%, 100% and 150% of quota.

Try it

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Mark Flournoy

Made by Mark.

I spent six years leading federal partner sales teams at AWS, after plenty of years carrying a number myself. QuotaBird is mostly stuff I wish we'd had back then. Most of it's free. If the problem's messier than a little tool can handle, we can talk it through.